Vallo.ai

Privacy Policy

Your privacy is important to us. Read our policies below.

1. Privacy Policy for Vallo

Last updated: January 14, 2025

Thank you for choosing to be part of our community at Vallo (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at [email protected].

When you use our web application and services (“Services”), you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. Please take a few minutes to read through it carefully. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

2. What Information Do We Collect?

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise contact us. The personal information we collect can include the following:

  • Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
  • Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
  • User-Generated Content: You may upload datasets and other content. We may collect information associated with the datasets you upload.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as:

  • Device Information: Information about your computer, phone, tablet, or other device you use to access the Services, including device model, operating system, unique device identifiers, and mobile network information.
  • Usage Data: Information about how you use our Services, such as the types of questions you ask, the charts or tables you view, and the frequency and duration of your activities.

3. How Do We Use Your Information?

In Short: We process your information for purposes based on legitimate business interests, to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

  • To Provide and Maintain Our Services: Including to process your uploads, respond to your queries, and generate charts, tables, or text as requested.
  • To Improve Our Services: We analyze usage data to enhance functionality, troubleshoot issues, and develop new features.
  • To Communicate with You: Respond to your inquiries, send updates, and provide support.
  • For Security Purposes: To protect against unauthorized access, data breaches, and other security threats.
  • To Comply with Legal Obligations: Fulfill legal requirements and respond to lawful requests.

4. Will Your Information Be Shared With Anyone?

In Short: We do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as data storage, analytics, and customer support.
  • Legal Requirements: If required by law or to respond to legal processes, we may disclose your information.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
  • With Your Consent: We may share your information with your consent or at your direction.

5. How Do We Keep Your Information Safe?

In Short: We implement appropriate technical and organizational security measures to protect your personal information.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Do We Collect Information From Minors?

In Short: We do not knowingly collect personal information from children under 13 years of age.

We do not knowingly solicit data from or market to children under 13 years of age. By using the Services, you represent that you are at least 13 years old or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.

7. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time.

Depending on your location, you may have additional rights regarding your personal information, such as:

  • Accessing Your Information: You can request access to the personal information we hold about you.
  • Correcting Your Information: You can request that we correct or update your personal information.
  • Deleting Your Information: You can request that we delete your personal information, subject to certain exceptions.

To exercise these rights, please contact us at [email protected].

8. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. As the Services do not track your browsing activities outside of our own Services, there is no implementation of DNT.

9. Do We Make Updates to This Privacy Policy?

In Short: Yes, we will update this privacy policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last updated” date and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may email us at [email protected] or by post to:

Vallo
41 Dulwich Village
London, UK
UK